Websites & WhatsApp orders for Malaysian small business

ORDER FORM • POWERED BY META WHATSAPP CLOUD API

Orders that finish
inside WhatsApp.

Your customer taps a product and fills the order form in the chat. Powered by Meta's WhatsApp Cloud API & Flows — native, encrypted, and frictionless.

The finished order lands in the merchant dashboard, ready for swift fulfillment.

See how it works

YOUR CUSTOMER'S SIDE

Two taps.
One finished order.

Everything happens where your customer already is. No new app, no form to hunt for, no details retyped.

01 / TAP A PRODUCT

They start on your website.

The order button on a product carries the item straight into the chat, already noted.

02 / FILL THE FORM

The form opens in the chat.

Quantity, name, phone and delivery address in a native WhatsApp form — not a paragraph they have to type out.

FROM TAP TO ORDER

The whole journey,
in four steps.

Your customer stays in WhatsApp.
You stay in your dashboard.

Compare plans
  1. 01

    The order button.

    They tap a product on your website and press send in the chat that opens.

  2. 02

    The form arrives.

    Their order form opens inside the conversation, with the product already noted.

  3. 03

    The order lands with you.

    Item, quantity, contact details and address — filed under your store, with stock reserved.

  4. 04

    You take it from there.

    Confirm and arrange payment and delivery on the number they left, the way you already work.

TWO WAYS TO TAKE AN ORDER

Pick the one
that fits your store.

Both start from the same order button, and neither asks your customer to install anything.

EVERY PLAN

Standard WhatsApp order

  • The pre-filled order opens your own WhatsApp number.
  • You chat with the customer yourself, start to finish.
  • Nothing to set up beyond your number.
STARTER (COMING SOON) · BUSINESS (COMING SOON)

Order Form

  • The order form is filled inside WhatsApp.
  • Orders land in your dashboard with stock reserved.
  • Runs on Toocak's WhatsApp number, so there is nothing for you to connect.
  • You follow up using the number left on the order.

Included in Starter (Coming Soon) and Business (Coming Soon).Compare plans

BEFORE YOU SWITCH IT ON

Good questions.
Straight answers.

Ask us anything
Does my customer need to install anything?

No. They stay in WhatsApp and fill a form that opens in the chat.

Which number does the customer message?

Toocak's WhatsApp Business number sends the form and files the finished order under your store in the dashboard. You follow up using the number left on the order.

What does it cost?

It comes with the plans that include the order form. There is no per-message fee, because the customer starts the conversation.

Can I still chat with customers myself?

Yes. Standard WhatsApp orders are on every plan and open the order in your own number instead. Switching between the two is one setting on the website.

Does every product work?

Products with options or variants keep the standard flow for now — the form supports simple products.

When does the order reach me?

The moment the customer submits the form, with the product, quantity and contact details attached.

READY WHEN YOU ARE

Take the order.
Skip the typing.

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